Terms & Conditions
Use of Products
Biofine’s Research Reagents are For Laboratory Reaseach Use Only. They may not be used as Drugs, Cosmetics, Agricultural or Pesticidal Products, Food Additives, or Household Chemicals.
Large Scale Sales: For information concerning large scale quantities, please Contact Us.
Prices: Prices are in US dollars and are subject to change. We guarantee our written quotations for 90 days. When placing your order, please reference our quoted prices or our pro forma number. If you place your order by phone, we will confirm our current price at that time.
All orders are subject to review and additional information may be requested. We reserve the right to discontinue the offering of any item without notice.
Warranties and Disclaimers
Biofine International Inc. warrants that its products shall conform to the description of such products provided by Biofine International Inc. This warranty is exclusive and Biofine makes no other warranty, express or implied, including any implied warranty of merchantability or fitness for any particular purpose. Biofine’s warranties made in connection with any sale shall not be effective if Biofine has determined, in its sole discretion, that the Buyer has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, or has failed to use the products in accordance with instructions, if any, furnished by Biofine International Inc.
Biofine International Inc.’s sole and exclusive liability and Buyer’s exclusive remedy with respect to products proved to Biofine’s satisfaction to be defective or nonconforming shall be replacement and such products without charge or refund of the purchase price, in Biofine’s sole discretion, upon the return of such products in accordance with Biofine’s instructions. Biofine International Inc. shall not in any event be liable for incidental, consequential or special damages of any kind resulting from any use or failure of the products, even if Biofine International Inc. has been advised of the possibility of such damage including, without limitation, liability for loss of use, loss of work in progress, down time, loss of revenue or profits, failure to realize savings, loss of products or buyer or other use of any liability of buyer to a third party on account of such loss, or for any labour or any other expense, damage or loss occasioned by such product including personal injury or property damage unless such personal injury or property damage is caused by Biofine International Inc.’s gross negligence. All claims must be brought withint one (1) year of shipment, regardless of their nature.
Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact the Customer Service Department to obtain a Return Authorization Number (RAN) and shipping instructions. A return authorization will ensure the safe and proper handling of materials and enable us to expedite a resolution. Items returned without prior authorization may not be accepted. Shipment of authorized returns should be made within 30 days of the issuance of the RAN.